The past 12 months have been a period of intense learning for banks, providing them with unique insights into the customer experience and what services will be at the core of their offering for the years ahead. Banks must now look at how they implement these learnings and ensure they maximise the opportunity to strengthen customer relationships a...
11 May 2021 /retail /covid-19 Banking Strategy, Digital and Transformation
In a year of immense upheaval for society, the banking industry has not escaped the far reaching impacts of the pandemic and shutdown of high streets across the UK. Customers have swiftly had to change some of their banking habits in the kind of industry shift not experienced in living memory. While the period has seen customers’ usual choice of b...
05 May 2021 /retail /covid-19 Banking Strategy, Digital and Transformation
Alexandra SiekerkotteSenior Marketing Manager at Diebold Nixdorf
Helena MullerVP Banking, Europe at Diebold Nixdorf
Tomasz RokitaGeneral Manager Banking, Poland & Ukraine at Diebold Nixdorf
Michael EngelVP Software Banking & MS at Diebold Nixdorf
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